Frequently Asked Questions

Do you follow the Alberta Dental Fee Guide?

Each year, The Alberta Dental Association & College publishes a recommended fee guide for Alberta Dentists to follow. While it is not mandatory for dentists to follow this standard, our general dentists and hygiene team do follow the Alberta Dental Fee Guide, and our reception team can help you find out if your insurance company also follows the Alberta Dental Fee Guide (as some do not). Any visiting specialists may have their own fees separate from the Alberta Dental Fee Guide.

Do you direct bill?

Yes we do! We also do complimentary insurance checks so we know what you are covered for and help you to keep track of what insurance you have used. It is still your responsibility to inform us if you have any changes to your insurance policy so we can do a new check, as your insurance does not report these to us.

Is Dr. Smith still working there?

Absolutely! Dr. Smith is still an integral part of our Northern Dental Centre team! He's very happy to provide continuance of care for his patients for many years to come!

Do you accept new patients?

We love new patients! Whether you are just looking to maintain your oral hygiene, or whether you require complicated procedures to correct your bite and rebuild your teeth, we would love to see you and be a part of your oral health!

Do you accept Treaty Coverage?

We believe everyone deserves quality dental care, and so of course we accept Indigenous Services Canada Non-Insured Health Benefits (NIHB) Program patients.

Do you accept Low Income Coverage?

Absolutely! Like NIHB, we believe everyone deserves dental care, and so if you are registered for dental coverage with the Alberta Adult Health Benefit program, all we need is that file number and we would love to see you!

Have additional questions?

Hours

Monday
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Tuesday
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Wednesday
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Thursday
-
Friday
-
Saturday
Open Select Saturdays
Sunday
Closed

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Dear Patients,

We are pleased to WELCOME YOU BACK! We are practicing SAFE DENTISTRY!

Rest assured that we have taken steps above what was required. After all, your health is our highest priority. We are finally OPEN and look forward to seeing you again soon!

OUR NEW HEALTH AND SAFETY PROTOCOL:

  • When we speak with you regarding your appointment, we will be asking you additional screening questions. Patients who exhibit any symptoms will need to postpone their treatment.
  • When you arrive to your appointment, please wait in your car until your appointment time and bring as little as possible into the office with you.
  • If you have a mask or face covering, we encourage you to wear one to your appointment.
  • We will ask that you sanitize/wash your hands with soap and water upon entering the office and before leaving.
  • There will be a consent form for patients to sign upon arrival and we want you to know that the guidelines in place currently have staff member signing off on a daily consent that ensures they are ready and prepared to provide treatment in the safest possible way.

We want to assure everyone that our office takes the safety and health of our patients, their families, team members and doctors very seriously. Although our operations will be slightly different today than they were previously, we are excited to finally welcome you all back in a slow and safe manner.

Thank you for your patience and understanding during this time of transition to the new normal.

Sincerely,
Your Dental Team